Feature Requests

Hi Team Workspace Being Human There are 2 parties involved for Being Human workspace. Four Aces Fashion (Warehouses DHYD AHYD , XMUM 2 Offline XMUM Offline & FGGN Offline) & Shree Priya Pritam (SBLR, XBLR,, ACCU, FGGN, XMUM2, XMUM). Below are requirements for both. COD Bifurcation -Payment for COD should reflect for both the parties seperately as follows. UTR_SPP UTR_FAFH COD settlements - Should happen on weekly basis Payout reports - For SPP are required to be automated through workspace along with payment visibility for SPP Payment for payout - Payout reports to get updated and paid on fortnightly basis SPP Invoices - Eshopbox Fees & Marketplace Fees invoices raised for Shree Priya Pritam should reflect on workspace along with ledgers These are critical proint Regards

Requirement: For orders created under credit terms on Shopify, the payment status should be marked as Prepaid in the system. This will help ensure proper order processing and avoid confusion in payment categorization. Kindly review and confirm the feasibility for this change. Thanks.

The brand “Trisu Jewels” has raised a request similar to the feature available on Shiprocket and EasyEcom, where they can add notes against each order directly on the portal. They are requesting the same functionality in their workspace. Their requirement is that whenever their team takes NDR actions, they should be able to add a custom note for that particular order for their internal reference. The note could be related to the address, phone number, or any other relevant detail. I informed them that any updates made at the order level, such as address or phone number updates, are already reflected in activity and the customer portal. However, the brand specifically wants the ability to add and view custom notes directly on the order page for their reference. Attaching sample snapshot of one of their portal for reference.

Description As a brand, we require that any updates made to the SKU code in Shopify should automatically sync and reflect in Eshopbox. Currently, when the SKU code is updated in Shopify, the changes are not being updated in Eshopbox. This results in SKU mismatches between the two platforms. Business Requirement Any change to the SKU code in Shopify must automatically update in Eshopbox The sync should happen without manual intervention Eshopbox should always reflect the latest SKU code maintained in Shopify eg. Brand: Basico

Currently, there is no provision to apply dead weight charges for shipments below 500 GM. We have implemented 250 GM rate card for Western Lifesciences but order are getting charged under 500 GM bracket We require a chargeable weight slab of 250 grams to be configured for the following workspaces: Western Lifesciences | Femisafe. Please let us know once this has been completed or if any additional information is required.

Description: There is a concern that customer PII data (phone numbers, addresses, and email IDs) may be exposed. We need to ensure that this information is properly masked. Kindly confirm whether PII details can be masked and implement the required configuration to protect customer data.

DELHIVERY requires a QR code generated in the invoice to be scanned before accepting the package for shipping. When creating a Manual self fulfillment order, the INVOICE generated by ESHOPBOX doesn't generate the QR code, so when ESHOPBOX automatically assigns DELHIVERY for shipping, the pick up is not happening. However, that is not the case with BLUEDART, the other shipping partner ESHOPBOX assigns pick up to. So, if the choice is given to the customer to choose the shipper, then there will no longer be delays and complaints and multitude of ticket numbers

Day wise Inventory which we can access by selecting the date

In Discount column we found total amount difference in MRP-Invoice total of flipkart. But we want to know what is the flipkart discount and what is farmley discount in different 2 columns in sales report. So we can study the discount at brand level and sales channel level. A reference ticket we have raised already. #74510 In this ticket we raised sales report and flipkart invoice where 2 different discount present in both and not able to understand the same. That's why we request you to please create the same.

Brand Western Lifescience Requirement :- Bubble wrapping is required for 5 SKUs only. Total SKUs created & having inventory are more. Check & confirm how can tis be implemented. This is critical