Feature Requests

Hi Team, Farmley has been raising Credit Note (CN) requests for 0-Attempt RTO orders due to the lack of detailed information available in the current reports. At present, we are required to manually obtain the actual remarks from courier partners or validate each case individually through shipment activity logs. This process is highly time-consuming and operationally inefficient. To streamline the process and reduce manual effort, we request that detailed shipment remarks be included in the Sales Order Export report. This will help us identify genuine exceptions upfront and provide accurate information to the brand. Benefits: Reduce dependency on manual case-by-case validation. Faster resolution of brand escalations. Improved transparency regarding actual RTO reasons. Ensure the brand raises only genuine CN claims instead of sharing all 0-attempt cases for review. Significant reduction in operational effort for both the shipping and account management teams. Sample Remarks Obtained from Courier Team Shipment never picked up from FC Returned as per security instructions (High Ageing) Order cancelled by customer Order cancelled by Farmley OTP-based cancellation Old cases (Data not found) Order cancelled by Shopify RTO due to max attempts completed Returned due to poor packaging Shipment RTO due to damage in transit RTO instructions received Lost Order cancelled Rejected by customer Pincode not serviceable Status Changed Delivered

Day wise Inventory which we can access by selecting the date

feature for return deliver date in order to schedule daily report for daily retuned that is delivered

I hope you’re doing well. To strengthen our sales analysis and planning, we’d like to request two enhancements to the Eshop portal dashboard: Master Category–Wise Sales View Currently, the dashboard shows total sales only. Please add a breakdown by our two master categories—Apparel and Footwear—so we can track each line’s performance at a glance. Year‑on‑Year (YoY) Monthly Comparison The existing widget compares the current month to the previous one (e.g., June 2025 vs May 2025). We also need a YoY view—e.g., June 2025 vs June 2024—for quicker trend analysis and target setting.

Need to have visibility of live sku's on different portals against eshop inventory

We need a dashboard to monitor real-time inventory sync between inventory pushed by Eshopbox Workspace and the inventory consumed/visible by various marketplaces. I will explain with an example: If the available inventory for SKU1 is 100 units and we are pushing the same to Myntra from our workspace, then the Myntra inventory report should also reflect 100 units when we download the report from the Myntra Seller Central backend.

Hi Team, I hope you're doing well. This is to bring to your notice about making the custom field mandatory for sub categories, category and genders as we are frequently getting such request from our internal team I need your support to make these fields mandatory to reduce the time for the team are as below : Gender Category Product Sub-Category Thank & Regards, Vikas