Feature Requests

To enhance transparency and streamline refund tracking, we propose making this information visible in both seller and customer. Request: Display refund status on the orders on the workspace, allowing you to quickly verify the refund status. Customer Portal: Reflect refund status for order so customers can track their refund progress independently, reducing support queries. This enhancement will provide clear visibility improving operational efficiency and customer satisfaction.

Create rules to to enable doorstep Qc at the time of return pick up and track the doorstep QC status at the time of pick up.

From customer portal settings you can control if you want your customer to upload images while requesting a return.