Refund tracking in Eshopbox
planned
T
The Roadmapper
To enhance transparency and streamline refund tracking, we propose making this information visible in both seller and customer.
Request:
- Display refund status on the orders on the workspace, allowing you to quickly verify the refund status.
- Customer Portal: Reflect refund status for order so customers can track their refund progress independently, reducing support queries.
This enhancement will provide clear visibility improving operational efficiency and customer satisfaction.
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T
The Roadmapper
Merged in a post:
Refund update in Return completed notification
A
Amol Shah
Hi Team,
Welspun team requires modification in return completed notification sent to the customer. "Refund will be processed" should also be added in return completed notification. Request you to get the changes done & confirm back asap.
M
Malathi V
Your service is very bad, no proper response from your team and courier partners. No on time pickup & delivery. I want to cancel my subscription, please let us know how to cancel my subscription and how to get refund amount.
Mituj Rana
marked this post as
planned