Feature Requests

Hi Team, The brand has a specific requirement related to the order fulfillment flow for Shopify. Current Behavior: When an order is created in Shopify, it is currently marked as fulfilled immediately. Requested Change: When an order is created in Shopify, it should be marked as unfulfilled by default. Once the brand generates the shipping label from the Eshopbox > Process Order section, the order should be automatically marked as fulfilled in Shopify. Brand - Jewelry Miguel Priority: High Request: Kindly implement this functionality at the earliest to align with the brand's operational flow.

The brand has identified a critical misalignment between their operational workflow and the current Shopify–Eshopbox integration. At present, orders placed in Shopify are automatically marked as "Fulfilled" as soon as they are created, even before any logistics action (like shipping label generation) has taken place in Eshopbox. The brand expects the order to remain in an "Unfulfilled" state in Shopify until the actual fulfillment process begins, specifically when a shipping label is generated through the Eshopbox > Process Order workflow. Only at this point should the system trigger the Shopify order status to update to "Fulfilled", reflecting the true progression of the order through the supply chain. Current Behavior: When an order is placed in Shopify, it is immediately marked as Fulfilled, regardless of whether a shipping label has been generated. This behavior does not align with the brand’s operational flow, where fulfillment should occur only after label generation via Eshopbox. Expected Behavior (New Flow): When an order is created in Shopify, it should be marked as "Unfulfilled". Once the brand generates the shipping label from the Eshopbox > Process Order section: The respective order in Shopify should be automatically updated to "Fulfilled". Brand - rever-industries and alankrit

Require a sorting filter for the orders in the 'Process Orders' section, allowing them to sort orders based on the order date. Current Scenario: Currently, there is no sorting filter available to arrange orders based on date, limiting the ability to view orders in a structured manner. Required Scenario: A sorting filter should be implemented in the 'Process Orders' section, enabling users to sort orders in ascending or descending order based on the order date. This will help clients organize and process orders more efficiently as per their requirements. Brand:- Rise - Mumbai Indians

Adding feasibility of custom fields to orders will enable you to store endless details against an order.

This allows you to verify the shipment weight during manifesting a shipment ensuring the correct weight and dimensions are captured for shipping label generation. Design preview: https://www.figma.com/proto/8CursLKO6k1n66gbQITDKJ/WIP-Janunary-2025?node-id=4-248&p=f&t=pfxB0cVMwHUQT8sZ-0&scaling=min-zoom&content-scaling=fixed&page-id=0%3A1

Brand Fitspire has requested a new feature (Order Clone) that allows the brand to create a clone order of the previous canceled order.

We use a custom channel for selling our product on TATA 1mg. Right now the order volume is low. In the current workflow we have to get order data from 1mg. Create a CSV file for the order and then use upload functionality to create an order. This process is tedious when we are creating this for single order. Post which we still have to update shipping details from a form on manage orders page. Alternative Suggestion Build a single order create form for custom channels where in user will input mandatory fields. The fields could vary based on a condition for shipping provider ( Eshopbox/ Marketplace) In case of marketplace customer details can be made optional or a default entry can be added. Other fields could be 1. Channel (Select list) 2. Location (Select list) 3. Order Type (COD/Prepaid) (Select list) 4. Order ID 5. SKU (Select list) 6. Quantity 7. Price 8. Delivery Partner 9. Pincode 10. Customer Details Remaining flow of adding shipping label can remain the same.

Current Scenario - The master title of the product is visible to the invoices. Required Scenario - The master title along with the variant title needs to be added to the invoices. Sample case to study Workspace/ brand -Nakpro Nutrition Sample Order id - NS21108782 Current product title - NAKPRO PLANT PROTEIN POWDER (AIKD) Required product title - NAKPRO PLANT PROTEIN POWDER, Chocolate / 2Kg, (AIKD) Note - We have the Shopify collaborator access for Nakpro. Invoice and relevant screenshots are attached below.

Allow cancellations post RTS for website orders

With this upcoming improvement, Eshopbox will enable order creation within its platform, even if the product is unavailable on Shopify or not yet created in Eshopbox. This enhancement provides you with greater flexibility in efficiently managing and processing orders.