Feature Requests

Hi Team, We have identified a flaw in the current functionality of the location toggle, specifically in the context of audit requirements. This issue has the potential to affect multiple platforms including the marketplace, website, and internal systems. Current Issue: When we turn off the location toggle for any app, orders are not being created in our workspace. However, this behavior is incorrect for our use case. As we already push zero inventory to any marketplace or website from such locations, no new orders should be received anyway. Therefore, blocking order creation serves no real purpose in this scenario. Required Action: When the location toggle is turned off: The inventory flow should be frozen for that location. No new inventory updates should be triggered from that location until the toggle is turned back on. However, manual inventory push (via sync jobs) should still be allowed and must not be frozen. Please review and implement this logic change to prevent inconsistencies during audits and ensure the system behaves as intended.

request the team to reduce the time consumed to change the status from unfulfilled to new

Portronics has raised a request that that forward tracking ID need to be updated in UC as currently Eshopbox ID is getting updated due to which some of channel has raised a concern that they are not able to provide the order status to their customer as the mentioned AWB no in UC is not trackable in the courier partner tracking page.

Woocommerce is the open-source ecommerce platform that helps merchants and developers build online stores. The direct integration with Woocommerce will allow you to import your orders easily & ship them faster than ever through automated workflows.

Shopify recent release has introduced Returns API. With this feature, Return statuses will be updated on Shopify automatically.

Ajio is one of India's fastest-growing online retail platforms. With direct integration with Ajio, you can now streamline order fulfillment and inventory management.

Grow with India’s largest Beauty Retailer. Direct integration with Nykaa will help you seamlessly sync catalog, inventory, orders and returns.

Handle Missing Mandatory Fields in Shopify Order Import Currently, there are several mandatory fields that must be present when importing an order from Shopify to Eshopbox. However, in some cases, these fields may not be present. This can cause problems for us and clients/brands, as they may not be able to track their orders. This epic proposes to handle missing mandatory fields in Shopify order import in the following way: If the itemid field is present and also present in our system, then we'll directly process the order. If the itemid field is blank or not present in our system, we'll add a field sellersku in our API, while fetching order details from Shopify, and then, can check that product's order against that sellersku provided. If the itemid and sellersku fields are both either blank or not present in our system, then we'll create a new product to fulfill that order, in our system, which will eventually added to a section of product's draft, and in that draft section of products, the brand or we can update the details of product. If the fields like weight and dimension are not given for the product, then the order's status would be on hold. If the fields like hsn and tax code are missing, then there will be two cases: If the client generates invoices from our system, then we'll put that order on hold. If the client does not generate invoices from our system, then we'll process that order. Acceptance Criteria: The solution must be able to handle orders with missing mandatory fields. Dependencies: This epic depends on the following epics: Add Sellersku Field to API and Consider Cases of Channel ID and Seller SKU Handle Missing Weight and Dimensions