Greetings Team,

I would like to highlight a critical issue related to products being marked as unavailable for specific locations.

When a product is marked as unavailable manually via Workspace, the system correctly triggers a zero-inventory push to the sales channel. However, when the same action is performed through bulk import, the zero-inventory push is not triggered.

Due to this gap, we are receiving unnecessary and unfulfillable orders on Flipkart. Upon investigation, we found that although the product was marked as unavailable for the assigned sales channel, the system continued to accept orders based on the last inventory quantity pushed, as no zero-inventory update was sent.

This issue has been raised multiple times with the tech support team, but remains unresolved. We request urgent attention and a permanent fix, as this is directly impacting order fulfillment and seller performance metrics.

Looking forward to your support in resolving this at the earliest.