We will collect additional information from customers for COD orders when they initiate returns for Shopify orders. Currently, we are capturing the bank account number, bank IFSC code, and bank account holder's name. As per Welspun's requirements, we now need to capture more details, such as the bank's street, city, and state. Steps to replicate - #
Initiate a return for one COD-delivered order.
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Enter a reason for the return
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click on Want refund option
# *you will get the option to enter these details and initiate returns.